Privacy policy

Personal data collecting and usage statement

Darkona, production and service trades obliges to provide protection to personal data of customers and users, in a manner of

collecting only basic personal information necessary to fulfill our obligation,
informing customers/users of their personal data usage,
regularly offering the customers/users the possibility to choose how their data will be used, including an option to decide whether they wantto be removed from subscription and marketing lists.

ll user data is strictly and safely stored and is available only to employees to whom the data is necessary for executing their work. All employees of Darkona, production and service trades and their business partners are responsible for respecting the principles of privacy protection.

What data do we collect?

The personal data that we collect is limited to only the most necessary information for the customer to be able to execute their purchase on the web shop, or any other data that is wilfully given to us by the visitor (for example e-mail address for the subscription). The data is collected and received through the web pages via designated forms, via the use of cookies and the social media platforms.

The personal data we collect through this web location are:

personal identification information (name, delivery address, phone number and e-mail address for contact)
IP address for cookies

How do we collect your data?

We collect and process personal data whenever a customer or a visitor:

places an order on our webshop
creates a user account on our web shop
subscribes on our newsletter via e-mail
uses or views our web page via browser cookies

How do we use your data?

The reason for collecting and processing of personal data can be:

for the purposes of executing purchases or providing information
through regulations which require personal data processing
for any legitimate interest of Darkona (fraud prevention, web shop security, service improvement)

When a customer or visitor enters their personal data on our web page, they agree to the processing of the said data in one of the ways listed above.

How do we store and protect your data?

Personal data given by visitors and customers is stored in an adequate database in the headquarters of the business subject (Darkona) and is kept for only as long as it is needed to execute agreed obligations (purchases), as long as there is a legitimate purpose (newsletter subscription) or as long as there is a legitimate interest for data processing and storing.

Darkona will keep certain personal information for a mandatory legally prescribed period, as per the law.

Collected personal data of customers and visitors is stored in a safe environment. Your personal data is protected from unauthorized access, revelation, usage, change or destruction by any organization or individual.

Who else has access to your data?

Personal data given by visitors and customers via our web page is adequately protected from illegal access from third parties.

Any such information will be revealed specifically to reliable third parties, such as service providers and processors in the name of Darkona. These include:

providers of delivery services (postal service and delivery service)
providers of technical support
service providers (banks and payment providers)
service providers for sending e-mails
service providers for marketing and analytic purposes for promotional activity improvement
cookies service providers for remarketing purposes

The personal data that is obtained can be forwarded to government authorities, according to legal regulations or acts, with the goal of protecting the rights of customers, public or Darkona:

when we are obliged to do so by regulations of the law
when that act is necessary for a legal process
while answering to legal regulations or acts

When the customer or visitor enters their personal data on our web page, they agree to terms listed above.

Darkona will not disclose collected or received personal data to third parties other than those stated above.

What are your data protection rights?

At any moment, the customer or visitor can request:

for a copy of their personal data from our database
to change, correct or supplement the dana that they consider to be incorrect or incomplete
for their personal data to be deleted from our database
to restrict and object the processing of their data, under certain conditions

Changes to our privacy policy

Darkona regularly reviews their privacy policy, and any changes are updated on this web location. Last update was on December 1st, 2022.

PRIVACY POLICY